Terms & Conditions


Establishment ZOHRA RAQIYA for accessories, an establishment registered with the Ministry of Commerce, Kingdom of Saudi Arabia (referred to herein as “Sadia’s Jewelry”, “Sadias Jewelry”, “sadiasjewelry”, “we”, “our” or “us”) operates the Internet e-commerce website www.sadiasjewelry.com (or any successor site) and its related sub-domains, sites, Services, and tools (“Website”). The Website is provided as a service to you and is intended to allow you and other users to browse and order products and other goods or services (“Products”) offered for sale on the Website (“Services”). Sadia’s Jewelry reserves the right to delete, modify, or supplement the content of the Website at any time for any reason without prior notification, and will use reasonable efforts to include up-to-date and accurate information on the Website.





These Terms of Use (the “Terms”) are between Sadia’s Jewelry and you as an end user of Sadia’s Jewelry’s Website. Changes in law or changes in our business may require changes to be made to the Terms from time to time (“Revised Terms”), so we encourage you to review the Terms periodically for any such changes. It is your responsibility to carefully read, agree with, and accept the Terms and Website’s Privacy Policy (the “Privacy Policy”) on each occasion you use the Website, and your continued use of the Website shall signify your acceptance to be bound by the latest Terms. If you do not agree to (or cannot comply with) any of the Terms, do not use this Website.

If you opt to register with the Website, then at the time of registration with the Website, as a Registered User, you must carefully read these Terms and accept them. Each time a change is made to the Terms, you as a Registered User, will be prompted to accept the Revised Terms before you can proceed with your next purchase of Products on the Website.



You agree to comply with all legal requirements of the applicable jurisdiction(s) about your use of the Website, and you acknowledge that you are entirely responsible for ensuring your own familiarity with such requirements and your own compliance with the same.

The Website may at times provide opportunities for users to post reviews and other comments, questions, suggestions, or other information (“User Content”) on or through this Website by e-mail or telephone, or otherwise disclosed, submitted, or offered in connection with your use of this Website. You warrant that any such User Content submitted by you to the Website is original (and does not infringe the intellectual property rights of others), and you hereby grant Sadia’s Jewelry a perpetual, irrevocable, non-exclusive, royalty-free, transferable right and license to use such User Content however Sadia’s Jewelry desires, including without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and/or distribute such User Content and/or incorporate such User Content into any form, medium or technology throughout the world, without any further recourse to you, and you hereby waive any moral rights in such User Content. You agree that you will not post any content that is contrary to morality, defamatory, inflammatory, infringes intellectual property rights, or that may otherwise breach common decency or be contrary to law.

Sadia’s Jewelry will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display, and distribute any User Content you submit for any purpose whatsoever, without restriction and without compensating you in any way. Sadia’s Jewelry is and shall be under no obligation (a) to maintain any User Content in confidence; (b) to pay to User any compensation for any User Content; or (c) to respond to any User Content.

You agree that any User Content submitted by you to the Website will not violate the Terms or any right of any third party, including without limitation, copyright, trademark, privacy, or other personal or proprietary right/s, and will not cause injury to any person or entity. You further agree that no User Content submitted by you to the Website will be or contain libelous or otherwise unlawful, threatening, abusive, or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of “spam”.

Sadia’s Jewelry does not regularly review posted User Content but does reserve the right (but not the obligation) to monitor and edit or remove any User Content submitted to the Website. You grant Sadia’s Jewelry the right to use the name that you submit in connection with any User Content. You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any User Content you submit. You are and shall remain solely responsible for the content of any User Content you make and you agree to indemnify Sadia’s Jewelry and its affiliates for all claims resulting from any User Content you submit. Sadia’s Jewelry and its affiliates take no responsibility and assume no liability for any User Content submitted by you or any third party.



In order to purchase any Products on the Website, you may either register and create an account secured by a password (the “Account”) or submit your order without creating the Account i.e., as a “Guest”. Any Account so created is personal to you, and you may not transfer it to another person. Your registration or order (in the case of Guest) shall be complete after you accept the Terms. The Terms will apply each time you submit an order for any Product/s on the Website.

If you register and create an Account, you are a “Registered User”. To become a Registered User or to submit an order for any Products on the Website as a Guest, you must be at least 21 years of age and must provide true, accurate, current, and complete in all respects information about yourself (including name, date of birth, email address, credit card details, and other details) as requested during the Account creation process or at the time of submission of the order on the Website as a Guest. If you are under the age of 21 years, you may use this Website only under the supervision of a parent or legal guardian who agrees to be bound by these Terms. If you are a parent or legal guardian agreeing to these Terms on behalf of a person under the age of 21 years, you are fully responsible for his or her use of this Website, including all financial charges and legal liability that he or she may incur. Sadia’s Jewelry reserves the right to refuse service, terminate Accounts, or cancel orders at their sole discretion.

By registering and using the Website, you warrant that the information provided by you in the course of the registration process or in the course of submission of order for any Products on the Website as a Guest is true accurate, current, and complete in all respects and you undertake to ensure that such information is kept up-to-date and agree that such information shall be treated as per the Privacy Policy.

You are responsible for maintaining the confidentiality of your Account and password and for restricting access to your personal computer or electronic or other mobile or wireless device, and you agree to accept responsibility for all activities that occur under your Account or password. Sadia’s Jewelry assumes no liability to any person for any loss or damage which may arise as a result of any failure by you to protect your password or Account. If Sadia’s Jewelry has reason to believe that there is likely to be a breach of security or misuse of the Website, we may require you to change your password or we may suspend your account without any liability to us.




The Services shall include:

(a) The provision to you of the Website to purchase any Products;

(b) Sadia’s Jewelry’s delivery service or procuring a logistics company experienced with collection and transportation to deliver your purchased Products to you (“Logistics Supplier”); and

(c) Sadia’s Jewelry customer support, enabling you to contact Sadia’s Jewelry with any queries that you may have in relation to your purchased Product/s.

You agree to pay the full amount payable for the Product as indicated during the order process, including any shipping costs or charges incurred with that order. All prices are displayed in Saudi Riyals.


Sadia’s Jewelry may not accept your order for Products if,

(a) The item/s is/are out of stock;

(b) Sadia’s Jewelry is unable to obtain authorization for your payment;

(c) Shipping restrictions apply to a particular Product;

(d) Sadia’s Jewelry finds a Product or pricing error; or

(e) For any other reason at our sole discretion.

In any of these situations, Sadia’s Jewelry will inform you that your order has not been accepted, will not process your payment, and will not be liable to you or any third party because we decide to decline to process an order, or unwinding or suspending any transaction after processing has begun.

Certain orders may constitute improper use of the Website and its Services. Sadia’s Jewelry reserves the right, at its sole discretion, to refuse or cancel any order for any reason. Your Account may also be restricted or terminated for any reason, at Sadia’s Jewelry’s sole discretion.


If a Product is listed at an incorrect price due to an error in pricing, Sadia’s Jewelry shall have the right, at its sole discretion, to refuse or cancel any orders placed for that Product. If a Product is mispriced, Sadia’s Jewelry may, at Sadia’s Jewelry’s discretion, either contact you for instructions or cancel your order and notify you of such cancellation.

Sadia’s Jewelry will use reasonable endeavors to provide you with attractive prices on the Website as well as in its stores, however, sometimes the price online will not match the price in a store.

Sadia’s Jewelry reserves the right, at its sole discretion, to limit the quantity of items purchased per person per household or per order. These restrictions may apply to orders placed by the same account, the same credit card, and orders that use the same billing and/or shipping address.


There may be errors in transmission resulting in the interruption of your purchase, you agree to cooperate with Sadia’s Jewelry to resolve such issues, and you agree that Sadia’s Jewelry shall have full discretion to determine the appropriate resolution in such cases.

All credit/debit card payments are subject to validation by the issuer. If the issuer of your card refuses to authorize payment, Sadia’s Jewelry will cancel your order and contact you for an alternative method of payment. Sadia’s Jewelry cannot be held responsible if this should result in a delay in dispatching your goods/Products.

All billing and registration information provided must be truthful and accurate. Providing any untruthful or inaccurate information constitutes a breach of these Terms. By confirming your purchase at the end of the process, you agree to accept and pay for the item/s requested.



For Sadia’s Jewelry to arrange to deliver any Products that you have purchased to your shipping address, you shall be solely responsible for providing the correct and accurate postal details.

Risk of loss and title for the Products that you purchase on the Website pass to you upon delivery of your purchased Products by us or the logistics supplier.

Sadia’s Jewelry is not responsible for any delays in the shipping of your ordered and purchased Product/s, lost or missing Product/s, or the incorrect delivery of the Product/s to you, which is due to your fault or due to inaccurate, false, or incomplete information provided by you.

All items are quality-controlled and checked for any faults before they are dispatched to you. Should you receive an item that is not in perfect condition please write to us immediately and arrange for the faulty Product to be returned to us.

Please note that unless otherwise stated on the Online Platforms, delivery dates are just estimates. They are not guaranteed delivery times and may differ despite our best efforts.



Sadia’s Jewelry wants you to be pleased with your purchase, and so if for any reason you are not completely satisfied, we accept refund requests for your purchase within fourteen (14) days of delivery of your purchased Products. Please go through the Refund & Returns Policy available on the Website.

Products purchased through the Website should be returned new, unused, in their original packaging and with the original invoice and all Product tags still attached. Returns that are damaged, soiled or altered may not be accepted by Sadia’s Jewelry and may be sent back to you.

If you wish to try our products for size and fit, we ask that you try them over gloves or with a scarf, without removing the protective adhesive strip, only until you are certain that you will keep them. Returns will not be accepted if this strip has been removed or if items are soiled, and will be sent back to you.

If you have purchased delicate, elastic, beaded, or light-colored Products, we ask that these items are tried for size and fit carefully without overstretching and with a scarf to prevent make-up transfer and after any rings, earrings or other jewelry has been removed from your person, in the interest of maintaining the quality of these items. Returns will not be accepted if the item is damaged or soiled and will be sent back to you.

All correctly returned Products will be refunded to the original purchaser as a credit to the relevant credit/debit card or bank account used for the transaction after deducting the applicable bank charges (if any). If you think that we have provided you with an incorrect refund, please write to us immediately.

Please note card refunds may take up to thirty (30) business days for your bank to complete, depending on their processing time. This can vary greatly between card issuers, and Sadia’s Jewelry shall not be liable for any delays in refund by card companies. We offer no guarantees whatsoever for the accuracy or timeliness of the refunds reaching the Customers’ card/bank accounts. This is on account of the multiplicity of organizations involved in processing online transactions, the problems with Internet infrastructure currently available, and the working days/holidays of financial institutions.



In the course of your use of the Website, we will collect certain information from you, (the “Information”) which will be dealt in accordance with the Privacy Policy. Please go through the Privacy Policy available on the Website.



To the fullest extent permissible by law, Sadia’s Jewelry does not warrant that the Website or any of the Services or Products available through it will be uninterrupted or free from errors. There may be delays, omissions, interruptions, and inaccuracies in materials or Services available through the Website or the Services will meet any particular criteria of performance or quality.

Sadia’s Jewelry makes no representation or warranties about the accuracy, completeness, timeliness, reliability, or non-infringement of any content on the Website or Services available through it.

Although Sadia’s Jewelry intends to take reasonable steps to prevent the introduction of viruses, worms, or other malicious code to the Website, We do not represent or warrant that the Website, Services, features, or materials that may be available through the Website, are free from such destructive features. Sadia’s Jewelry is not liable for any damages or harm attributable to such features.

Electronic transmissions of data including the Internet are public media and any use of such media is public, not private. Information related to or arising from such use is either public or the property of those collecting the information and not personal or private information. Sadia’s Jewelry does not warrant and cannot ensure the security or confidentiality of any information you transmit to the Website. Accordingly, any information you transmit to the Website is transmitted at your own risk.

Except as expressly set forth herein, this website, the products, and the services are provided by Sadia’s Jewelry on an “AS IS” and “AS AVAILABLE” basis. Sadia’s Jewelry makes no representations or warranties of any kind, express or implied, as to the operation of the website, the services, or the information, content, materials, or products included on this website. To the full extent permissible by applicable law, Sadia’s Jewelry disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose title, compatibility, security, accuracy, or non-infringement without limiting the foregoing. Sadia’s Jewelry disclaims all warranties, express or implied, for any merchandise offered on this website. You acknowledge, by your use of our website, that your use of the website is at your sole risk. This disclaimer does not apply to any product warranty offered by the manufacturer of the product. This disclaimer constitutes an essential part of these terms.

Product information accessed through this website is obtained from claims made by the product’s manufacturer/supplier. At times, manufacturers/suppliers may alter their labels so actual product packaging and materials may contain different information than that shown on our website, thus we cannot guarantee or ensure the accuracy, completeness, or timeliness of any product information. We recommend that you do not solely rely on the information presented and that you always read labels, warnings, and directions before using or consuming a product. For additional information about a product, please contact the manufacturer/supplier. Sadia’s Jewelry assumes no liability for inaccuracies or misstatements about products. Customer reviews are provided for informational purposes only. Customer reviews reflect the individual reviewer’s results and experiences only and are not verified or endorsed by Sadia’s Jewelry.

Sadia’s Jewelry has made every effort to display as accurately as possible the colors of our Products that appear on the Website. However, as computer monitors vary, Sadia’s Jewelry cannot guarantee that your monitor’s display of any color will be accurate. Sadia’s Jewelry attempts to be accurate in its product descriptions. However, we do not warrant that Product descriptions or other content of this Website is accurate, complete, reliable, current, or error-free.



Nothing in these Terms is intended to affect your rights under law. The use of the Website or any of the Services or Products is at your own risk, and unless otherwise stated in these Terms, you assume full responsibility and risk of loss resulting from your use of the Website or any of the Services or Products.

By using the Website, you agree, to the fullest extent permitted by law, to indemnify and hold Sadia’s Jewelry, its directors, officers, employees, affiliates, agents, contractors, and licensors harmless with respect to any claims arising out of your breach of these Terms, your use of the Website or any of the Services, your non-compliance with applicable laws or regulations in the jurisdiction in which you are accessing the Website or the Services, or any action taken by Sadia’s Jewelry as part of its investigation of a suspected violation of these Terms or as a result of its finding or decision that a violation of these Terms has occurred. You agree to defend, indemnify, and hold harmless Sadia’s Jewelry and its affiliates from and against all claims, damages, costs, and expenses, including attorneys’ fees, arising from or related to your use of the Website or any breach by you of these Terms.

Under no circumstances and under no legal or equitable theory, whether in tort, contract, strict liability, or otherwise, shall Sadia’s Jewelry or any of its affiliates, employees, directors, officers, agents, vendors, or suppliers be liable to you or to any other person for any indirect, special, incidental or consequential losses or damages of any nature, including, without limitation, damages for lost profits, loss of goodwill, loss of data, work stoppage, business interruption, the accuracy of results, or computer failure or malfunction, even if an authorized representative of Sadia’s Jewelry has been advised of or should have known of the possibility of such damages, arising out of or in connection with

(a) The use of or inability to use the Sadia’s Jewelry website;

(b) Your use of or reliance on the website, any information, hyperlinks, or content contained therein, or services included on or otherwise made available to you through this website;

(c) Your provision of information, personal or otherwise, to Sadia’s Jewelry;

(d) The provision of services by Sadia’s Jewelry; or

(e) Acts or negligence on the part of Sadia’s Jewelry.

In no event will Sadia’s Jewelry be liable for any damages in excess of the amount paid by you towards the price of the product in respect to which the claim arose. You hereby release us from all obligations, liabilities, and claims in excess of this limitation.



Any links or references to other Internet Websites (“hyperlinks”) contained on the Website are provided by Sadia’s Jewelry merely as a convenience to you and other users of the Website, and Sadia’s Jewelry is not responsible for the content or operation of any such linked sites, or liable, directly or indirectly, for the privacy practices or the content of such linked sites. Any hyperlinks to such linked Websites should in no way be construed as an endorsement, representation(s), or promotion by Sadia’s Jewelry as to the content, representations, accuracy, products, or Services found or otherwise described in such linked Websites. Use of these linked Websites is done at your own risk and consequences.

Except as otherwise expressly stated, Sadia’s Jewelry owns/has control or has licensed the copyright, trademark, and all other intellectual property contained in the Website, including but not limited to all text, images, or links. All product names, trade names, service names, tag lines, or logotypes distinguished in form, text, or otherwise from surrounding text (e.g. all capital letters), (collectively, “Marks”) are trademarks owned by or licensed to Sadia’s Jewelry unless otherwise noted. The Marks on the Website are variously protected by the laws of the Kingdom of Saudi Arabia and other countries. No use of any of these Marks may be made without prior, written authorization from Sadia’s Jewelry, except for the sole purpose of identifying the products or Services originating from Sadia’s Jewelry. Sadia’s Jewelry expressly reserves all intellectual property rights in all text, programs, products, processes, technology, content, and other materials that appear on this Website. Access to this Website does not confer and shall not be considered as conferring upon anyone any license under any of Sadia’s Jewelry’s or any third party’s intellectual property rights. Access to this Website does not authorize anyone to use any name, logo, or mark in any manner.

You may not copy, reproduce, republish, modify, distribute, disassemble, decompile, reverse engineer, download, post, broadcast, transmit, use for commercial purposes any of the materials and make available to the public, or otherwise use the Website content in any way except for your own personal, non-commercial use. You further agree not to adapt, alter, or create a derivative work from the Website content except for your own personal, non-commercial use. Any other use of the Website content is strictly prohibited and requires prior written permission from Sadia’s Jewelry.

Sadia’s Jewelry reserves the right to correct any errors or omissions in the Website and to improve the contents at any time without notice. If you rely on the Website and any materials or Services available through it, you do so entirely at your own risk. Furthermore, Sadia’s Jewelry reserves the right to alter, limit, or discontinue the provision of any of the Services contained in this Website at any time without prior notice to you.

Sadia’s Jewelry may terminate or suspend your access to all or part of this Website, without notice, for any conduct that Sadia’s Jewelry, in its sole discretion, believes is in violation of these Terms or any applicable law or is harmful to the interests of Sadia’s Jewelry or a third party. Notwithstanding such termination or suspension, you will continue to be subject to all these Terms. Except as otherwise expressly stated in these Terms, Sadia’s Jewelry shall not be liable to you or any third party for any modification, termination, suspension, or discontinuation of the Website.

Sadia’s Jewelry may use cookies, or other technologies, on this Website. Cookies are small files or records that Sadia’s Jewelry may place on your web browser for collecting information about your activities on our Website, preparing reports, assessing trends, and otherwise monitoring the way in which the Website is being used. This is intended to enhance convenience for you and to assist Sadia’s Jewelry in running an efficient operation. By accepting these Terms, you confirm your consent to Sadia’s Jewelry’s use of cookies, and other such technologies, for these purposes.

You are prohibited from violating or attempting to violate the security of the Website, including, without limitation,

  • Accessing data not intended for such user or logging onto a server or an account which the user is not authorized to access;
  • Attempting to probe, scan, or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization;
  • Attempting to interfere with service to any user, host, or network, including, without limitation, via means of submitting a virus to the Website, “overloading”, “flooding,” “spamming,” “mail bombing” or “crashing;”
  • Sending unsolicited emails, including promotions and/or advertising of products or Services; or
  • Forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting. Violations of system or network security may result in civil or criminal liability.

You understand that by using this Website or any Services provided on the Website, you may encounter content that may be deemed by some to be offensive, indecent, or objectionable, which content may or may not be identified as such. You agree to use the Website and any service at your sole risk and that Sadia’s Jewelry and its affiliates shall have no liability to you for content that may be deemed offensive, indecent, or objectionable.

You acknowledge that the purchased goods licensed or sold on the Website, which may include technology and software, are subject to the customs and export control laws and regulations of the country in which products are delivered to you and may also be subject to the customs and export laws and regulations of the country in which the products are manufactured and/or received. By purchasing, downloading, or using technology or software from the Website, you agree to abide by the applicable laws, rules, and regulations and you represent and warrant that you will not transfer, by electronic transmission or otherwise, the software or technology in violation of the law.

If any provision of these Terms is held to be unenforceable for any reason, such provision shall be reformed only to the extent necessary to make it enforceable and the other terms of these Terms shall remain in full force and effect. The failure of Sadia’s Jewelry to act with respect to a breach of these Terms by you or others does not constitute a waiver and shall not limit our rights with respect to such breach or any subsequent breaches.

These Terms (i) constitute the entire agreement between you and Sadia’s Jewelry with respect to the subject matter hereof and supersedes any previous oral or written arrangements or understandings relating thereto, (ii) will be governed by the laws of the England & Wales as applied by the Courts of London (other than the conflicts of laws provisions thereof), and the application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded,  (iii) may not be amended, terminated or waived orally, and (iv) may not be assigned or resold, in whole or in part, directly or indirectly, by operation of law or otherwise, by you. Any terms of these Terms that may be invalid or held to be unenforceable, invalid, or illegal by any court of competent jurisdiction, shall not affect the validity of enforcement of the remaining valid terms of herein. You agree, as we do, to submit to the exclusive jurisdiction of the courts in London.

Sadia’s Jewelry shall be not held liable for any delay or failure in the performance of any part of these Terms from any cause beyond our control and without our fault or negligence, such as acts of God, acts of civil or military authority, current laws and regulations and changes thereto, embargoes, epidemics, war, terrorist acts, riots, insurrections, fires, explosions, earthquakes, nuclear accidents, floods, strikes, power blackouts, volcanic action, political unrest, other major environmental disturbances, unusually severe weather conditions, acts of hackers and other illegal activities of third parties, inability to secure products or Services of other persons or transportation facilities, or acts or omissions of transportation or telecommunications common carriers or acts, omissions, overloading or slowdowns over the Internet or any third party Internet service providers.

If you are not a consumer, you confirm that you have the authority to bind any business on whose behalf you use this Website. Your unauthorized use of this Website may give rise to a claim for damages and/or be a criminal offense.

If you do not agree to (or cannot comply with) any of these Terms, do not use this Website. Thank you for your cooperation. We hope you find this Website helpful and convenient to use.

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